I work in a start-up in service industry. My job responsibilities are very broad, the focus being on personnel related tasks. However I’m also managing 60 employees, so immediate supervising is a big part of my job. My main responsibilities are training and developing the knowledge of new employees, planning the trainings and work shifts, recruitment and calculation of salaries. In addition, I take care of our space bookings and other practicalities related to them.
My work hours are flexible, so my starting time varies a lot. Usually I start my day around 9.30am by reading my emails, which takes about an hour or two. The next couple of hours are often spent on phone, by taking care of various things with employees (for example work shift or salary related stuff). After the lunch (depending on the week of the month) I read job applications, conduct interviews, plan work shifts, calculate salaries or do individual trainings. Once a month I organise training weekends for new employees in Finland or abroad.
Big part of my work time goes to taking care of employee related matters, so my work is very people oriented. I spend about half of my time sitting in front of computer. I also travel a lot in Finland and abroad, so traveling takes time as well.
What I love in my work is that I get to spend so much time with people. As I work in a rather small company, the work is very diverse, and I get to influence my work a lot and to develop different personnel processes, instead of them being already designed. I also love the fact that my work is very active, and I don’t have to sit in front of the computer every day for 8 hours. I also like traveling even though it’s occasionally tough, yet it mostly brings variety and mobility to my job.
My work is very fragmentary. You have to keep in mind many small, separate things, and sometimes I miss working with large, single entities, such as project work. As I mentioned earlier, working in a small company has many advantages, but the workload and work weeks can get quite long. As an immediate supervisor I also need to be available almost all the time, so detaching yourself from work is sometimes challenging.
I would say that the work itself is the best way to learn and develop these skills. Of course my education sciences degree developed these skills, but most of the capabilities have been developed in earlier jobs or in my current one. For example immediate supervising work requires lots of patience besides the communication skills, and the ability to control your own emotions. These qualities have sure been discussed in people management courses, but the practical work is where I have really learned these skills.
Before I started, I thought my work would include more time for planning and development work (which of course is part of my job) but the job includes more administrational tasks than I expected.