I work for a big global company, our Finnish office employs around 130 employees. We work closely with other Nordic countries. My main responsibilities are pretty much everything related to operational HR. This includes recruiting, introduction of new employees, updating our HR systems, doing contracts, making sure people are aware of different trainings, and HR reports. Also, during holiday season I substitute for our payroll specialist. However, my main responsibility is to be there for our employees and managers, help them with HR related questions and tasks.
My days vary a lot, and that's one reason I love my job. I don't have two identical days ever. My normal days are around 8 hours. We have flexible working time, so everyone can start and finish their days at the time that suits them best. I'm a morning person so I usually start my day before eight. I always start my day by going through my mail box. I reply to the emails that are the most urgent ones.
Since my days are never the same, here I'm going to tell you about my yesterday. After replying to the emails at nine I have a contract signing with a new employee. This takes 30-60 minutes, since at the same time I also show him/her the office and go say hi to his/her new manager. After that I reply to the rest of the emails. I also start preparing introduction material for our new employee. Around noon I take 30 min lunch brake with my colleagues. After lunch an employee pops in my room to talk about her upcoming maternity leave. During the afternoon I update some information to our HR system, make a letter of reference, deal with some internal invoices, remind people to do an online training, talk with a manager about candidates to be interviewed for an open position and book some interviews. Then at four o'clock I leave the office.
I love that my days are not the same. I can try to plan my next day a day before, but it never turns out quite as I planned. The other thing I really like is that I get to work with different kind of people every day. I get to work with all our employees from CEO to interns. Also, in my job I learn something every day, so I really feel my jobs gives me a lot.
Easy routines, as a trainee the job includes lots of tasks that just need to be done, but after a while are quite boring. However, I know that they are only part of trainee period and I'm supposed to move to the next position after the trainee period, so at the moment they are fine.
In HR one needs logical thinking, but most importantly emotional intelligence. I think that customer service experience is great. Since HR is dealing with different people and communicating is really important, in customer service jobs one can acquire these skills. To develop important HR skills, I think working with HR related issues is the best way.